Manage Billing

How to access your billing settings#

1. 1

   Sign in to your AdCue dashboard

   Go to adcue.app/app and sign in with Google.

2. 2

   Open Settings

   Click the gear icon in the sidebar, or open Settings from your profile menu.

3. 3

   Click "Manage Billing"

   Open the Subscription or Billing section, then launch the Stripe Customer Portal.

What you can do in billing#

• View your current plan and next billing date.
• Update your credit card.
• Switch to a different plan.
• View past invoices and receipts.
• Cancel your subscription.

How to update your credit card#

1. 1

   Go to Manage Billing

   Open the Stripe billing portal using the steps above.

2. 2

   Click "Update payment method"

   Select the current card shown in the portal.

3. 3

   Enter your new card details

   Enter the card number, expiration date, and security code, then click Save.

How to cancel your subscription#

1. 1

   Go to Settings

   Sign in and open Settings from the sidebar.

2. 2

   Click "Manage Billing"

   This opens the Stripe customer portal.

3. 3

   Click "Cancel subscription"

   Find the cancellation option and confirm.

4. 4

   Keep access until the billing period ends

   Cancellation stops renewal. Your current paid access continues until its normal end date.

Common billing questions#

When am I charged?

Billing repeats on the same calendar day each month. For a free trial, the first charge happens when the trial ends.

Can I get a receipt for my payment?

Yes. Download PDF receipts from Invoice history in Manage Billing.

What happens if my payment fails?

Stripe retries the payment and emails you. If it keeps failing, the subscription pauses until the card is updated. Your data is not lost.